Wendy Kennedy’s So What, Who Cares, Why You? really is a must read blog. For example, her post on fishbone diagrams is an excellent tool for helping any company with a product that could be targeted at multiple markets and segments. I use it in two ways — one is to gain clarity around what markets our products fit into, and the other is to facilitate brainstorming on markets where our products might fit.
So What, Who Cares, Why You?
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