by admin on August 18, 2010
Early this morning we had a support request from a customer in the UK looking for a Portuguese teleconference dial-in number for a call he was planning later today. Good news! We were able to source and provision a national number for Portugal very quickly.
If you have callers who need to reach your meetings from Portugal, they can now do so by simply dialing +351 308 800 181.
by admin on August 17, 2010
Over the last six weeks we’ve had the benefit of summer intern Jon Saunders working away at web site projects for us. He’s been looking into SEO, cranking out content, and doing tons of work on simply making our web site run better. The latest project? An online “How to” guide to help you make conference calls with Calliflower. Check it out. Whether you’re an old hand at Calliflower, or brand new to our service, you’re bound to find something of value in this short web guide.
This is the fourth in a series of blog postings about cost management and the transition to web-based conferencing solutions. The other three postings in the series are Calliflower and your bottom line, How web-based tools help IT manage the costs of conferencing, and Getting rid of the conference call operator.
Just about any company can get immediate benefit from moving to a web-based ‘Saas’ conferencing solution. The largest benefits accrue to companies that have inherited multiple service providers, either via organic growth or a merger and acquisition, but any business looking to make a transition will benefit. Companies managing multiple service provider relationship (and spending ten’s of thousands of dollars per month) often come to us looking to consolidate those multiple partner relationships and bring the entire conferencing infrastructure in-house using a single web-based service such as Calliflower.
Web-based conferencing is especially important for smaller companies that lack in-house IT expertise or resources. Typically they have no history with traditional enterprise telecom solutions, they don’t know how to manage an audio conferencing bridge, and they lack the expertise to do telecom service analysis or resource planning. Calliflower is especially valuable for these companies, because it’s an out of the box conferencing solution addressing web and audio conferencing. Customers get a web-based console, plus all of the tools to manage costs effectively, and serve internal users in the best possible way.
And, with Calliflower’s flat-rate pricing, there is no need for complex resource planning and service analysis.